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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angel Smith

Angel Smith

July 15, 2025

5  out of  5
rating by Angel Smith
"Jessica was very helpful. She answered all of our questions and made switching insurance companies very easy."
We responded:
"Thank you Angel! We are so glad we could help and make the switch simple for you!-- Kim"
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Amanda Leonard

July 11, 2025

5  out of  5
rating by Amanda Leonard
"I would highly recommend Kim McDonald as an agent. We dealt with another company for over 40 years. I asked that broker if they could find me a better rate because our rates kept going up and up. It was over 2 weeks and I heard nothing. We called Kim and we had an amazing quote giving us more than we had through the other insurance company and all the paperwork done within 48 hours. The office staff is incredibly friendly as well."
We responded:
"Thank you Amanda! So glad we could help you. We take pride in our customer service and being there when you need us to take care of your personal needs promptly! -Kim"
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Brooke L

July 9, 2025

5  out of  5
rating by Brooke L
"Kim and her team are amazing. They are kind, professional, responsive, and informative. If you’re looking for insurance, contact Kim!"
We responded:
"Thank you Brooke! We are glad to be your agent of choice!- Kim"
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Brady LaBorde

July 8, 2025

5  out of  5
rating by Brady LaBorde
"The employees were very friendly and helpful and I received good services."
We responded:
"Thank you Brady! So glad we can help you. - Kim"
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Nico

June 27, 2025

5  out of  5
rating by Nico
"I've had nothing but excellent experiences with Kim McDonald State Farm! The staff is incredibly knowledgeable, friendly, and always willing to go the extra mile to help. They took the time to explain all my options clearly and helped me find the perfect coverage for my needs—without any pressure. Anytime I’ve had questions or needed assistance, they’ve responded quickly and professionally. It’s such a relief knowing I’m in good hands. Highly recommend this office to anyone looking for reliable, honest, and efficient insurance services!"
We responded:
"Thank you! We are so glad that we have met your expectations to serve your coverage needs!-- Kim"
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dana crawford

June 26, 2025

5  out of  5
rating by dana crawford
"Penny made the switch to State Farm easy and painless and was very professional during all of our conversations and answered all the questions I had about the mutliple types of coverage available. And as a bonus she is a very personable and funny Lady. Thanks Penny. You're awesome."
We responded:
"Thank you Dana! So glad we could help you! Kim McDonald"
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Sue Giannelli

June 24, 2025

5  out of  5
rating by Sue Giannelli
"It was a pleasure working with Jessica she was very helpful and patient with my many questions"
We responded:
"Thank you Sue! So glad we could help you. Kim McDonald"
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James Rummel

June 12, 2025

5  out of  5
rating by James Rummel
"I was very happy to switch to Kim McDonald State Farm Insurance. I have had the pleasure to work with Penny. She is very knowledgeable and I was able to save money on auto and home owners policies. I look forward to working with them in the future."
We responded:
"Thank you !!! We are so glad to be able to save you money and protect you!--Kim"
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Chuck Taylor

June 9, 2025

5  out of  5
rating by Chuck Taylor
"Very easy conversation with Jessica. She was able to save me a substantial amount on my auto insurance"
We responded:
"Thanks Chuck! So glad we could help! Kim"
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Michael M

June 7, 2025

5  out of  5
rating by Michael M
"Great agent and friendly staff."
We responded:
"Thank you. Glad to hear! We are here to help and take pride in friendly helpful atmosphere! Kim"
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J H

May 29, 2025

5  out of  5
rating by J H
"Great service. Quick responses. Polite. Overall excellent service!"
We responded:
"Thank you! Always glad to help!- Kim"
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Ellen Rafferty

May 19, 2025

5  out of  5
rating by Ellen Rafferty
"Jessica was extremely pleasant, helpful and knowledgeable. I would highly recommend Jessica and the Kim McDonald Agency."
We responded:
"Thank you Ellen! We look forward to meeting you and help you with your coverage protection. - Kim McDonald, State Farm Agent"
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val Tvlog

May 7, 2025

5  out of  5
rating by val Tvlog
"Our Agent here we were pleased not only by her genuine attentiveness, but she truly saved us money. Real down to earth and did not hassle us for a don't ask don’t tell kind of sale. Just humble and actively listened to our needs and wants to meet them. Highly recommend this entire office for anyone who truly values savings. More than accommodating and not making endorsements without notifying us. We appreciate her service."
We responded:
"Thank you! We take pride in being able to help, saving you money and providing the protection and service for what you need. --Kim McDonald"
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agelessideasinc

April 30, 2025

5  out of  5
rating by agelessideasinc
"Jessica Bailey with the Kim McDonald State Farm Agency facilitated a smooth transition from our former home and auto insurer to State Farm. We experienced her as friendly, patient, knowledgeable, professional, and efficient. We are also pleased with excellent coverage while saving several hundred dollars annually. William and Amy White"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Joanne Sabatose

April 29, 2025

5  out of  5
rating by Joanne Sabatose
"Agent spoke clearly a nd solved insurance quote, switched insurance company from old to state farm was very pleased took no time at all to complete all documents had new insurance cards that day and payment made we're happy they are very friendly and very helpful no waiting time thanku Geri and Debbie for all your hard work keep up the good work!!:)😊"
We responded:
"Thank you Joanne! So happy that we could help you!--Kim McDonald"
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Roberta Ross

April 23, 2025

5  out of  5
rating by Roberta Ross
"Wonderful staff, wonderful service. Just bought my home and gave me a wonderful quote, explained it all and saved money by bringing my car insurance to them. And Jake is there. 😁 Thank you all again."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennifer Petricini

April 23, 2025

5  out of  5
rating by Jennifer Petricini
"Very professional and helpful"
We responded:
"Thank you Jennifer! So glad we can help. - Kim McDonald, State Farm Agent"
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Shannon Bonante

April 16, 2025

5  out of  5
rating by Shannon Bonante
"Penny with State Farm is my favorite person today. She reviewed my policies and saved me almost $400 every 6 months. Thank you Penny !!!"
We responded:
"Thank you Shannon! I am so blessed with my team. We are always looking for ways we can help.-- Kim McDonald, Your State Farm Agent "
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Daniel Naugle

April 16, 2025

5  out of  5
rating by Daniel Naugle
"Penny reviewed my policy for me. She was knowledgeable, friendly and helpful. I appreciate her input and help."
We responded:
"Thank you Dan! Reach out to us any time! Kim McDonald Your State Farm Agent"
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Luke Horner

April 5, 2025

5  out of  5
rating by Luke Horner
"Geri was very kind and helpful. She made the process easy."
We responded:
"Thank you Luke! So glad we can make the process easy and can help you.- Kim "
Profile photo of Devan Murray

Devan Murray

April 1, 2025

5  out of  5
rating by Devan Murray
"I had the pleasure of talking with Jess she’s amazing and did an amazing job. Helped me out with everything I needed and helped me understand everything. I would recommend her to anyone thank you again 🙏🏻"
We responded:
"Thanks Devan! We are glad we could help so you understood your protection for you needs. Kim McDonald"
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Sweeper

April 1, 2025

5  out of  5
rating by Sweeper
"Very Helpful. Thank You Very Much!!!"
We responded:
"So Happy to here we could help! Reach out to us anytime. Thank you. Kim McDonald"
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thomas lukens

March 27, 2025

5  out of  5
rating by thomas lukens
"I recently restored my childhood car. It's time to put it in the road. She was very helpful and professional. Explaining things to me I didn't understand as I'm not in insurance sale. It was an excellent experience. Would recommend her to others"
We responded:
"Thank you! We are so glad we could help you understand the coverage and be able to protect your childhood car for great memories! - Kim McDonald"
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Hylan Lewis

March 25, 2025

5  out of  5
rating by Hylan Lewis
"Great customer service, always willing to help and go above and beyond. Penny and Jake are great to work with! Highly Recommend"
We responded:
"Thanks, Hylan. We appreciate your recommendation and we are glad we can help you!--Kim"
Profile photo of Jason Wonderling-Platt

Jason Wonderling-Platt

March 20, 2025

5  out of  5
rating by Jason Wonderling-Platt
"Jessica & John were Amazing helping me get the correct type of insurance for my Car AND a great deal bundling with renters insurance as well. Stress Free and easy switch from a company I had been with almost 10 years, happy to say State Farm and the crew there would be able to help you switch and save as well. As the jingle goes, "Like a Good Neighbor" State Farm and my agents were definitely there!"
We responded:
"Thanks Jason! So glad we could live up to the jingle. We take pride in being there! --Kim"