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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Roberta Ross

April 23, 2025

5  out of  5
rating by Roberta Ross
"Wonderful staff, wonderful service. Just bought my home and gave me a wonderful quote, explained it all and saved money by bringing my car insurance to them. And Jake is there. 😁 Thank you all again."
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Jennifer Petricini

April 23, 2025

5  out of  5
rating by Jennifer Petricini
"Very professional and helpful"
We responded:
"Thank you Jennifer! So glad we can help. - Kim McDonald, State Farm Agent"
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Shannon Bonante

April 16, 2025

5  out of  5
rating by Shannon Bonante
"Penny with State Farm is my favorite person today. She reviewed my policies and saved me almost $400 every 6 months. Thank you Penny !!!"
We responded:
"Thank you Shannon! I am so blessed with my team. We are always looking for ways we can help.-- Kim McDonald, Your State Farm Agent "
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Daniel Naugle

April 16, 2025

5  out of  5
rating by Daniel Naugle
"Penny reviewed my policy for me. She was knowledgeable, friendly and helpful. I appreciate her input and help."
We responded:
"Thank you Dan! Reach out to us any time! Kim McDonald Your State Farm Agent"
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Luke Horner

April 5, 2025

5  out of  5
rating by Luke Horner
"Geri was very kind and helpful. She made the process easy."
We responded:
"Thank you Luke! So glad we can make the process easy and can help you.- Kim "
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Devan Murray

April 1, 2025

5  out of  5
rating by Devan Murray
"I had the pleasure of talking with Jess she’s amazing and did an amazing job. Helped me out with everything I needed and helped me understand everything. I would recommend her to anyone thank you again 🙏🏻"
We responded:
"Thanks Devan! We are glad we could help so you understood your protection for you needs. Kim McDonald"
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Sweeper

April 1, 2025

5  out of  5
rating by Sweeper
"Very Helpful. Thank You Very Much!!!"
We responded:
"So Happy to here we could help! Reach out to us anytime. Thank you. Kim McDonald"
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thomas lukens

March 27, 2025

5  out of  5
rating by thomas lukens
"I recently restored my childhood car. It's time to put it in the road. She was very helpful and professional. Explaining things to me I didn't understand as I'm not in insurance sale. It was an excellent experience. Would recommend her to others"
We responded:
"Thank you! We are so glad we could help you understand the coverage and be able to protect your childhood car for great memories! - Kim McDonald"
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Hylan Lewis

March 25, 2025

5  out of  5
rating by Hylan Lewis
"Great customer service, always willing to help and go above and beyond. Penny and Jake are great to work with! Highly Recommend"
We responded:
"Thanks, Hylan. We appreciate your recommendation and we are glad we can help you!--Kim"
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Jason Wonderling-Platt

March 20, 2025

5  out of  5
rating by Jason Wonderling-Platt
"Jessica & John were Amazing helping me get the correct type of insurance for my Car AND a great deal bundling with renters insurance as well. Stress Free and easy switch from a company I had been with almost 10 years, happy to say State Farm and the crew there would be able to help you switch and save as well. As the jingle goes, "Like a Good Neighbor" State Farm and my agents were definitely there!"
We responded:
"Thanks Jason! So glad we could live up to the jingle. We take pride in being there! --Kim"
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Linda Bryan

March 19, 2025

5  out of  5
rating by Linda Bryan
"It's my great pleasure to highly recommend Kim when upgrading or adding to your insurance needs. She is well versed and professional while managing to bring a personal and kind touch to all conversations and transactions. Call her today and schedule an appointment. She and her staff are amazing!"
We responded:
"Thank you Linda. My team and I are glad to help! Kim"
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Amanda Bundy

March 19, 2025

5  out of  5
rating by Amanda Bundy
"I have been with statefarm for over 15 years. Absolute great insurance company to have and deal with. I started out at Linda W. office and then got transitioned to Kim M. We are so excited to have Penny B. back!! She has always been our go-to and has never steered us wrong! 😁 So if you are with Kim M. statefarm, call and ask for Penny for fantastic help!"
We responded:
"Thank you Amanda! I take pride in myself and my team being able to assist and take care of your needs, questions and concerns. I am so glad that you are a part of the State Farm Family and the Kim McDonald State Farm Family!"
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Jenni Allshouse

March 7, 2025

5  out of  5
rating by Jenni Allshouse
"This has, been the absolute best experience with writing a new policy! Jessica went above and beyond my expectations during our phone call, she didn't try to stick me with more coverage than I wanted, I was able to tell her what budget I wanted to stay within (she even got all the coverages I wanted and scored as many discounts as she could get!) and she nailed it!!! I'm thrilled!!! There was even a little hiccup when reviewing/finalizing our policy, and I was a bit bummed that we may not be able to insure 1 of our vehicles with them at that moment, but while I was chatting away about the other vehicles Jessica was able to get all of them covered and we could sign our policy that very day! Jessica also took the time from her day to send our family a handwritten card welcoming us to their agency. It's the little things for me, and Jessica did not disappoint! Thank you all so much and we look forward to our future with State Farm!"
We responded:
"Thank you Jenni! So glad to hear this and welcome to the Kim McDonald State Farm Family. We may do things a bit different here than other agencies do but the goal I have for myself and my team is to be sure you know you are welcome and we are here to help. I look forward to meeting you. Kim McDonald, Your State Farm Agent"
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Bruce Hiles

February 26, 2025

5  out of  5
rating by Bruce Hiles
"All questions answered quickly. Quality service."
We responded:
"Thank you Bruce! Kim McDonald"
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Denise McMahon

February 11, 2025

5  out of  5
rating by Denise McMahon
"From the start to finish i feel like my momma is in a warm fuzzy blanket. The agents office Kim McDonald was therePenny and jake were awesome and on it! And claims made it a breeze to get her back in a new car. A very special Thank You to Jennifer Robinson in claims. I could hug you ALL! Keep up the awesome job State Farm! Denise c/o momma Judi"
We responded:
"Thank you so much Denise! I am so glad our State Farm Team was here to help your "momma". We are so glad we could help! Kim McDonald"
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Tabatha Jeffers

February 7, 2025

5  out of  5
rating by Tabatha Jeffers
"SO happy with State Farm. Penny is always available when I need her. She is helpful with any questions and understands my needs. Couldn't ask for a better partner at Kim's office. Wouldn't want any other insurance provider. Thank you Penny!!"
We responded:
"Thank you Tabatha! So glad we are here when you need us! We appreciate the continued opportunity to protect you and your family. Kim McDonald"
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Autumn Galentine

February 3, 2025

5  out of  5
rating by Autumn Galentine
"Very polite and took their time with us to make sure we got the coverage we needed!"
We responded:
"Thank you Autumn. So glad we can help. Kim McDonald"
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Ashley Schoening

January 13, 2025

5  out of  5
rating by Ashley Schoening
"I was very satisfied. I was glad I went with Kim McDonald Insurance. Thank you, Jeri, for helping us get cheaper and better insurance"
We responded:
"Thank you Ashley! We take pride in helping others get the best coverage at the best price for YOUR needs!- Welcome to our State Farm Family- Kim McDonald, Agent"
Profile photo of Brandon Thomassy

Brandon Thomassy

January 8, 2025

5  out of  5
rating by Brandon Thomassy
"Great staff! They have always been helpful with any issues I've had. Especially Jeri when I have had to to get insurance on my imported vehicle. Love having Kim McDonald as my insurance agent!"
We responded:
"Thank you Brandon! Jessica and I were so glad we could help you yesterday too!"
Profile photo of Erika Checchio

Erika Checchio

December 23, 2024

5  out of  5
rating by Erika Checchio
"My vehicle wasn’t even a month old when it got a chipped windshield. Kim McDonald and her team answered my call right away, and I had an appointment for a repair within hours. They were very responsive and helpful."
We responded:
"Thank you Erika for the kind words! We are so glad that we could help get this taken care of quickly for you. Glad to be your "Good Neighbor"- Kim"
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Kayleigh Rogers

December 4, 2024

5  out of  5
rating by Kayleigh Rogers
"Jessica was amazing so friendly and helped understand everything. I highly recommend state farm."
We responded:
"Thank you Kayleigh! So glad we could help you - Welcome to our State Farm Family. Kim"
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Cheyenne H

December 2, 2024

5  out of  5
rating by Cheyenne H
"Had the lowest rates of everywhere I called!"
We responded:
"Thank you Cheyenne! Glad we could help you get a better rate. We also offer great service for what you need. Call us any time! - Kim"
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Jenna Smith

November 27, 2024

5  out of  5
rating by Jenna Smith
"I always dreaded dealing with insurance companies until I found Penny!! I look forward to her calls and finally understand car insurance AND homeowners insurance!! Never thought I’d be best friends with my car insurance agent! Ask for Penny! She’s the BEST!! -Thanks Penny!! 😁"
We responded:
"Thank you Jenna! So glad we could help you understand and protect you for what you need and is important to you! Kim"
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Christine Long

November 27, 2024

5  out of  5
rating by Christine Long
"Very helpful and always returns my calls! I would definitely recommend!"
We responded:
"Thank you Christine! Our goal is to provide great service. So glad you gave us the opportunity to protect you. Kim"
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Alaynna Hoffman

November 22, 2024

5  out of  5
rating by Alaynna Hoffman
"Jerry was very helpful. Today was the first time doing insurance and she was awesome!!! She answered all my question and made sure that I understood everything"
We responded:
"Thank you so much for letting us protect you! Kim McDonald"